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Testimonials

“We have known and worked with Sovereign for over 20 years, and in this time we have had the privilege of watching them diversify and grow their business. High standards have to be reached in this competitive sector and I know that Marek and his team deliver and are always friendly, professional and efficient, a pleasure to work with.”

Simon James, Managing Director

Venture Insurance

“Sovereign have been directly supporting Admiral for over two decades with CCTV, Access control, security and fire services and over that time have proved to be a trusted and reliable supplier. They continue to meet our expectations as our business requirements become more complex and we look forward to continuing into the future with their services.”

Admiral Facilities Team

Admiral

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“Sovereign provides a superb service. They respond quickly which is normally in two hours. They always fix any problem that might arise. If any new equipment is needed or upgraded they are always quick to carry the work. I think they do a marvellous job. They have a can do attitude and are very friendly.”

Rob Dickson, Security Manager

Mitsubishi Import Centre

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“The fact that we have used Sovereign Fire and Security for 17 years speaks for itself. We are very happy with the service they provide, which is first class and we have had no reason to go elsewhere. The relationship with Sovereign is excellent and I would have no hesitation in recommending them. They were also on our list of preferred suppliers for the £45m rebuild of Ashton Gate Stadium.”

Keith Draisey, Head of Operations

Bristol Sport (Ashton Gate)

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“I have been dealing with Sovereign for the last 5 years and the service they give is second to none. The system we have here at the hotel is quite complicated. Sovereign’s response time is brilliant – 99% of the time the response time is very fast. I would be happy to recommend Sovereign and we will be carrying on using them in the near future.”

Sumit Sharma, Chief Engineer

Hilton Hotel Terminal 5

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“One of the main challenges for our security system is that we have ISO 27001 Information Security Accreditation. This means that it is vital that all documents and data are very secure. We can’t afford to have any security lapses. We therefore need a security company that can cover all of our UK offices and react quickly. Sovereign Fire and Security are always consistent and are very adaptable. They are good at coming up with the right solutions for the environment they work in. I would happy to recommend Sovereign.”

Miranda Jenkins, Facilities Manager

TLT Solicitors

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“We have been using Sovereign Fire and Security since they started the business 23 years ago. If there are any issues Sovereign respond very quickly to call outs and always get here promptly. The office staff and engineers are polite, efficient and very knowledgeable. I have no hesitation in recommending them”

Keith Sawyer, Managing Director

Karakal

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“Malca-Amit have utilised the services of Sovereign Fire and Security for a number of projects throughout the globe for our high value precious metals’ secure facilities. They are experts in their field and have always demonstrated, through their knowledge and determination, the ability to source solutions to complex security requirements. Our services at Malca-Amit require the highest levels of system integration and Sovereign Fire and Security has provided these with a highly flexible approach to our specifications. These specifications have included bespoke integration with in-house systems, short notice requirements and competitive pricing. We have repeatedly utilised Sovereign Fire and Security knowing that they deliver what we need. Our relationship with Sovereign Fire and Security has grown with our business and they understand our philosophy and process. Their knowledge is superb and their staff at all levels assist us without unnecessary disruption or delay.”

Allan Finn, Director

Malca-Amit

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“Initially there were teething problems when our new systems was installed because of dust from the site build and a new system that Simply Health wanted to use as they use the same one across all the sites. Sovereign dealt with these issues well, and our staff are now familiar with the new system. When we get a call out from Sovereign, they walk through the issues, are patient and we have a positive relationship. They are always in uniform so are easily identifiable when they are in the building.”

Keith Rainford, Business Services Manager

Simply Health

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“Sovereign is aware of our environment and act accordingly. They monitor and maintain the fire alarm systems with as little interruption as possible. We have developed a good working relationship. We can pick up the phone to them if we think there is a problem, which sometimes can be resolved there and then without an engineer attending. They always answer our calls promptly and the engineers are always well presented. As an organisation they are very accommodating and really understand our needs.”

Simon Morris, Fire and Safety Officer

St Monica Trust

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“Following the fire in 2008 we made it a requirement that the security system company was a substantial company equipped to provide a state of the art fire system. While in the past piers had been prone to fire, our new building was built according to modern building regulations. We wanted to ensure that we had the latest and best fire system in place to protect our new building. We also had to protect our visitors and staff in the event of a fire taking place. The fire system that Sovereign installed is state of the art, for example it has an aqua mist system instead of sprinklers. It is essential that we have a state of the art system that is fully maintained, giving us peace of mind that we have back up when we need it. Sovereign are an established company who provide a good level of maintenance and support. We are happy with the service they provide, the customer service team are very pleasant to deal with and the engineers are knowledgeable.”

Mark Phillips, Director

Grand Pier, Weston-super-Mare

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“It is important to us that the security company we use is trustworthy, that the systems work, are easy to use and reliable, that the service engineers are competent and reliable, that the costs reflect the service provided, with quick response time in emergencies. We have several buildings, each with a different model of intruder and fire alarm system, some of them over ten years old so not always easy to maintain. There is a high possibility of user error with over 200 staff having the potential ability to set off the intruder alarm! One building is Grade II* listed so the fire alarm has to meet existing legislation in an old building set-up and not ruin the character of the building.

The quality of service we get from Sovereign is very good and consistently so. Our company has grown and changed dramatically over the last decade and Sovereign has, thus far, been able to meet the challenges, supplying new systems for each building as we’ve expanded, usually to tight schedules. We’ll soon be moving to a new, modern building and Sovereign has been chosen to provide the intruder alarm (the fire system is already supplied by our Landlord). They are currently working on installing this now, again to a very tight schedule.

The office team and engineers are all very helpful and seem keen to get the job done well. It is always a pleasure dealing with Jan, who needs patience explaining the systems to me and I do appreciate this!”

Anna Ballard, Bristol Office Manager

Renewables Advisory DNV GL

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