Hilton Group Hotels
Case Study: Hilton Group Hotels
Thanks to a successful installation and maintenance relationship over several years, Sovereign are responsible for fire and life safety systems at a number of Hilton’s key London hotels.
Sovereign carried out the initial installation of a system at Hilton Terminal 5 Heathrow which provides fire protection and monitoring of the fire system. This includes a disabled refuge system with intercom to protect people in the event of a fire when lifts may not be in operation.
The success of this led to Hilton using Sovereign for fire systems at their London Waterloo and London Gatwick hotels. Here, in addition to the fire systems, Sovereign supplied and now maintain a staff attack system and CCTV. The systems across all three hotels had to be integrated to a very detailed specification and to the high standards expected of an international chain, in this case situated at major transport hubs.
Sumit Sharma, Chief Engineer at Hilton Hotel Terminal 5 said:
“I have been dealing with Sovereign for the last 5 years and the service they give is second to none. The system we have here at the hotel is quite complicated. Sovereign’s response time is brilliant – 99% of the time the response time is very fast. I would be happy to recommend Sovereign and we will be carrying on using them in the near future.”