Case Study: DNV GL
DNV GL is a ship and offshore classification society, a technical advisor to the global oil and gas industry, and an expert for the energy value chain including renewables and energy efficiency. It’s one of the top three global certification bodies, employing over 16,000 people worldwide.
Garrad Hassan & Partners Ltd, now part of DNV GL, has been using Sovereign since 2001 to supply and maintain intruder and fire alarm systems at their Bristol site.
Anna Ballard Bristol Office Manager, Renewables Advisory DNV GL said:
“It is important to us that the security company we use is trustworthy, that the systems work, are easy to use and reliable, that the service engineers are competent and reliable, that the costs reflect the service provided, with quick response time in emergencies. We have several buildings, each with a different model of intruder and fire alarm system, some of them over ten years old so not always easy to maintain. There is high possibility of user error, as over 200 staff has the ability to set off the intruder alarm. One building is Grade II* listed so the fire alarm has to meet existing legislation in an old building set-up and not ruin the character of the building. “
“The quality of service we get from Sovereign is very good and consistently so. Our company has grown and changed dramatically over the last decade and Sovereign has, thus far, been able to meet the challenges, supplying new systems for each building as we’ve expanded, usually to tight schedules. We’ll soon be moving to a new, modern building and Sovereign has been chosen to provide the intruder alarm (the fire system is already supplied by our Landlord). They are currently working on installing this now, again to a very tight schedule.”
“The office team and engineers are all very helpful and seem keen to get the job done well. It is always a pleasure dealing with Jan, who needs patience explaining the systems to me and I do appreciate this!”